Refund Policy
Last updated: 2026
Important: All products sold by QorelySofts are digital products delivered electronically. Please read this policy carefully before purchasing.
General Policy
Because our products are digital files that are delivered and accessible immediately after successful payment, we generally do not offer refunds once a product has been purchased and access has been granted.
This is standard practice for digital products and is clearly communicated during the checkout process.
Exceptions
We will review refund requests on a case-by-case basis in the following situations:
- You were charged but never received access to the product due to a technical issue on our end
- You were charged more than once for the same order
- The product file is corrupted or cannot be opened
In these cases, please contact us at support@qorelysofts.com within 7 days of purchase, with your Order ID and a description of the issue.
How to Request Support
- Email us at support@qorelysofts.com
- Include your Order ID
- Describe the issue you encountered
We aim to respond within 24–48 business hours.
Contact
For any questions about this policy, please contact us.