Privacy Policy

1. Information We Collect

When you purchase a digital product on QorelySofts, we collect only the necessary information required to process your transaction and deliver your digital assets:

• Customer Name: To address customer communications and invoice generation.
• Email Address: To deliver access links, payment receipts, and download instructions.
• Phone Number (optional): To facilitate UPI and SMS OTP verification via Razorpay.
• Transaction Metadata: Razorpay Order IDs, payment identifiers, and timestamp.

2. Payment Security & Financial Information

We take your payment security seriously. QorelySofts does not collect, process, or store sensitive financial details such as credit/debit card numbers, CVVs, net banking credentials, or UPI PINs on our servers. All financial transactions are handled directly by Razorpay, which is PCI-DSS Level 1 compliant and governed by the Reserve Bank of India (RBI).

3. How We Use Your Information

We use the collected information exclusively to:

• Generate unique, cryptographically signed download URLs for your purchased digital products.
• Verify transaction legitimacy and prevent fraudulent orders.
• Provide customer support and resolve technical or download issues.
• Maintain statutory financial and accounting records.

4. Third-Party Service Providers

We partner with trusted infrastructure and payment providers:

• Razorpay: Payment processing and merchant settlements.
• Supabase: Encrypted cloud database and secure private asset storage.

We will never sell, lease, or rent your personal information to third-party advertisers.

5. Data Retention & Security

We implement administrative and technical security measures, including SSL/TLS encryption in transit and database-level Row Level Security (RLS) policies to protect customer records.

6. Contact Us

If you have questions regarding this Privacy Policy or wish to request data deletion, please email us at qorelysoftzenovee@gmail.com.